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东莞市柏锐智能科技有限公司
地  址:东莞市高埗镇横滘头村
莞潢北路京禾科技园A栋4楼B区
电  话:0769-81303390
传  真:0769-81303390
手  机:13728337935
联 系 人:易小姐
公司主页:
www.tellaliar.com
电子邮箱:
dgljccd1698@163.com
主营产品:视觉点胶机、视觉点
漆机、视觉点钻机器人、贺卡贴
珠仔机、CCD检测机
您的位置:首页  ->  新闻中心 -> 全自动点胶机和点钻机的维修和保养东莞柏锐是否在短时间解决呢?

全自动点胶机和点钻机的维修和保养东莞柏锐是否在短时间解决呢?


全自动点胶机和点钻机的维修和保养东莞柏锐是否在短时间解决呢?

让客户把视觉点胶机全自动点钻机的售后问题完全抛在脑后!!!

让客户把视觉点胶机全自动点钻机的售后问题完全抛在脑后!!!


在我们公司购买视觉点胶机和点钻机的客户全国有多少家,我们已经数不清了,只是大概记住了几个比较多的客户集中在,浙江、广东、福建、上海、安徽、山东和重庆;之所以能够记住这几个地方,是因为我东莞市柏锐智能科技有限公司在这几个地方开设了办事处,这几个省份和地区,从我们总部拿出去的全自动视觉点胶机和点钻机一起平均都在60台以上。

应为销量大所以售后次数就比较多,那么在客户集中的地方开设办事处是非常有必要的,办事处的能力和职权范围是:

第一,保障客户第一时间了解我们视觉点胶机和点钻机他们的使用方法和了解机器人的使用领域;

第二,如果有办事处附近客户预定点胶机点钻机灌胶机等设备,我们办事处就会第一时间发货;

第三,也是最总要的第三点,点胶机点钻机维修和重新编程的时间可以为客户大大的缩短,这样客户就不会因为设备故障和被加工产品换新而又焦急等待。

第四,办事处的成立有利于挖掘新客户,提高本公司视觉点胶机品牌效应。

那么问题就来了,在没有办事处的省份我们有是怎么解决点胶机点钻机维修的呢?

我们将采取以下方式来进行最有效的维修和尽最大努力来解决时间消耗的成本:

第一:已订购的点胶机点钻机设备我们采取快速的货运模式,飞机货运采取AA制。

第二:设备故障维修处理办法,如果时间比较仓促我们采用全程视频维修教学,一对一的拆卸装配等等。

第三:维修更换配件,直接采用空运。

第四:掌握视觉点胶机操作技巧,这个技巧没有办法短时间能够达到熟练掌握了,只有2个方案,要么我公司上门指导,要么客户在购买设备前,提前到我工厂来学习。因为长距离的到客户工厂教学成本较高,通过我们和客户沟通衡量,我们通常采取上门指导免费不超过2次,一般情况下每次的教学为期2天的模式,可以达到包会的效果。

关于客户担心的点胶机点钻机维修和保养问题,现在通过上述的文字详解,您还有什么对我东莞市柏锐智能科技有限公司担心的呢?


中英文对照

Chinese and English


Maintenance and maintenance of automatic dispensing machine and point drilling machine Is Dongguan Bai Rui solved in a short time?

There are many customers in our company who buy visual dispensers and point drills. We have already counted them, but we probably remember that a few more customers are concentrated in Zhejiang, Guangdong, Fujian, Shanghai, Anhui, Shandong. And Chongqing; the reason why I can remember these places is because I have opened an office in these places in Dongguan Bairui Intelligent Technology Co., Ltd., these provinces and regions, fully automatic from our headquarters The visual dispenser and the point rig together average more than 60 units.

It should be a large sales volume, so the number of after-sales is relatively high. It is very necessary to open an office in a place where customers are concentrated. The capabilities and terms of reference of the office are:

First, to protect customers' first-time understanding of their use of visual dispensers and point rigs and to understand the use of robots;

Second, if there is a customer near the office to order equipment such as a dispenser, such as a drilling machine, our office will ship the goods for the first time;

Third, and the third most important point, the time for the maintenance and reprogramming of the dispensing machine can be greatly shortened for the customer, so that the customer will not wait for the equipment failure and the new products to be processed.

Fourth, the establishment of the office is conducive to tapping new customers and improving the brand effect of the company's visual dispensers.

Then the problem is coming. In the provinces where there is no office, how do we solve the problem of the rig repair?

We will take the following methods to perform the most effective repairs and do our best to solve the cost of time consumption:

First: Ordered Dispenser Point Drilling Equipment We take a fast shipping mode and take the AA system for air cargo.

Second: equipment failure repair and handling methods, if the time is more rushed, we use full video repair teaching, one-on-one disassembly assembly and so on.

Third: repair and replacement of accessories, direct use of air.

Fourth: master the operation skills of visual dispensers. There is no way to master this skill in a short time. There are only two options, either our company's on-site guidance, or the customer will come to our factory to learn before purchasing equipment. Because the long-distance cost to the customer's factory is high, through our communication with customers, we usually take the door to guide free of charge no more than 2 times. Under normal circumstances, each teaching period is 2 days, which can achieve the effect of the package.

Regarding the customer's worry about the repair and maintenance of the locomotive point rig, now through the above text, what else do you worry about my Dongguan Bairui Intelligent Technology Co., Ltd.?


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主营产品:视觉点胶机,视觉点漆机,视觉点钻机器人
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